QM21 – Risk Management – Principles, Guidelines and Techniques

ISO 31000:2009; ISO Guide 73:2009

Objectives:Build participants capacity for Identifying, Assessing, and Managing Strategic, Operational, and Financial risks associated with any facet of their organization, for better decision making and outcome at the enterprise or individual task levels; the intent being value creation.

Benefits:All Organizations are subject to internal and external factors and influences (Risks). Managers and Decision makers will have a better understanding and insight in what constitutes a “risk”; be it people, products and services, systems and processes, and/or culture and values. (Note: in-house training on real case studies is highly beneficial)

Who Should Attend:Participants in any management position, public or private, decision makers, and internal auditors seeking to mitigate risks through a systematicprocess approach, aiming at financial, operational and strategic performance improvement.

Workshop Content:

Part I: Risk Management Overview
Risk Management Concepts and Application across different organizations for mitigating risks.

Part II: Risk Management Terms and Definitions
Terms and Definitions relating to risk, risk management, risk management process, risk assessment, risk identification, risk analysis, risk evaluation, risk treatment and, risk monitoring and measurement.

Part III: Risk Management Principles
Value creation and protection, Organizational Processes & Activities, Decision Making, Uncertainty, Systematization, Structuring and Timeliness, RM Information, RM Alignment, Human and Cultural factors, Transparency and Up-to-date, Responsiveness to Change, Continual Improvement, Accountability, Decision Making, Communication, Corporate Governance.

Part IV: Risk Management Application –General Requirements
Establish RM Framework- General Requirements, Mandate and Commitment; Design RM Framework – Understanding the Organization, its Context, and Operations, Evaluating the Organization External and Internal Contexts, Establishing RM Policy, Setting Accountabilities (Authorities and Responsibilities), RM Process Integration, Resources, Internal and External Communications and Reporting.

Part V:Risk Management Application – Framework Implementation
Implementing the Framework, Implementing the RM Process, Monitoring and Review of the Framework, Continual Improvement of the Framework.

Part VI: Risk Management Application – Framework Process
Process communication and consultation, Communication Team, Establishing the External and Internal Contexts, Context of RM Process, Risk Criteria, Risk Assessment, Risk Identification, Risk Analysis, Risk Evaluation, Risk Treatment and Options, Risk Treatment Plans, Risk Monitoring and Review

Part VII: Risk Management Techniques
Selection of Technique(s), Resources, Degree of Uncertainty, Complexity, Risk Assessment During Life Cycle, Types of Risk Assessment Techniques – Process Mapping, Brainstorming, Consensus Building, Enhanced Nominal Group Technique, Interviews, Delphi Technique, Checklists, Hazard Analysis, HAZOP, HACCP, FMEA, Toxicity Assessment, Exposure Characterization, Business Impact Analysis, Scenario Analysis, Cause and Effect diagram, Histograms, Vital few vs. Trivial many, Root-Cause Analysis, FMECA, FTA, HRA, etc..

Part VIII: Risk Management Case Study
Typical Case studies are selected and treated in teamwork from attending participants.

 

Questions and Answers

Interactive Group Workshops (Teamwork) 

Team Presentations

Certificate of Attendance