QM06- Six Sigma

Objectives: This workshop is an in-depth overview of Six Sigma – a new corporate quality initiative for executives & champions – as applied in some of today’s world-class organizations.
It is intended to enlighten the management of any organization seeking to compete on a world scale by building quality improvement.

Benefits: Regardless of your organization’s business and mission, you can expect to benefit from:

  •  Improved overall customer satisfaction
  •  Increased productivity and added value
  •  Improved capacity and output
  •  Reduced total defects and cycle time
  •  Increased product and service reliability
  •  Decreased work-in-progress initiatives
  •  Improved process flow
  •  ROI for your training commitment

Who Should Attend: For Six Sigma to succeed in any organization, buy-in from the top down is not only critical; it’s imperative.
A successful Six Sigma implementation demands a change in corporate culture that begins at the highest levels and infiltrates the entire organization.
Executives not only learn how to internalize Six Sigma thinking and philosophies;they learn how to begin executing them.
Champions are those upper-level managers who lead the execution of the Six Sigma implementation and deployment plans for the company. They serve both as mentors to the Black Belts and Green Belts, and as liaisons to top management.

Workshop Content:

Part 1 – Building a Quality Organization
The Quality initiatives, Quality concepts, TQM, QMS/ISO 9000, EFQM, the Quality concepts and principles

Part 2 – The Six Sigma Organization
Six sigma a new quality initiative, Application of six sigma, the Motorola model,the GE model, DMAIC, DMADV, Lean Six Sigma, DFSS, and best practices in Six Sigma today as applied in world class organizations, Six sigma as a corporate strategy, Customer impacts & success stories.

Part 3 – The 3 Integrated Dimensions of Six Sigma
The organizational requirements, the DMAIC process approach with integrated exercise, and the Tools and techniques, the Six Sigma levels, the Six Sigma players, Training, ROI, and Project selection.

Part 4 – Six Sigma and The Process Improvement
The process approach, Change management, Process definition, Development, Mapping & improvement, Process ownership, the Org. chart and the job description alignment with the core processes, Process key performance indicators, Process control & ownership, etc.

Part 5 – Six Sigma & Statistics
The Standard deviation, CTQ – critical to quality, Process capability, the Normal bell curve for dispersion, Six Sigma level and the standard deviation, Process dispersion, Defects & opportunities, DPMO, Yield, Probability, % defects, Common cause variations and Special cause variations,etc..

Part 6 – Six Sigma Tools and Techniques
Pareto charting, Consensus building & nominal group technique, Histograms, Trend curves, Fishbone diagrams – Cause and effect, Spider charts – Benchmarking, SWOT analysis, Normal distribution curves, Standard deviations, Building autonomy, Balanced scorecard, Variances, etc.

 

Questions and Answers

Interactive Group Workshops (Teamwork)

Team Presentations

Certificate of Attendance